FAQS

Shipping

Currently, we only offer shipping to the UK, but we are working on expanding this to more countries.

We are happy to inform you that we offer free shipping on all orders, regardless of the amount. Whether you're ordering a single item or multiple items, you won't pay any shipping costs.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the link in the shipping confirmation email or by entering your track & trace number on the following page: https://marigold-mirage.com/apps/parcelpanel

Our processing time is 1-2 business days. Once your package is shipped, you can expect a delivery time of 5 to 10 business days. We strive to get your order to you as quickly as possible so you can enjoy your new fashion items!

Returns

You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. When you wish to initiate a return, simply send us an email. Our team is ready to assist you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will ensure that a suitable solution is provided.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To get started, you can email us at support@marigold-mirage.com.

Other questions

If you wish to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not been processed yet.

Enter your discount code in the designated field during the checkout process. The discount will be automatically applied to your total amount.

We only accept credit card payments. You can use your credit card during the checkout process.

Consult our size chart on the product page to find the right size for your body type. If you're unsure, feel free to contact us for advice.

Yes, we offer gift cards. To request one, please send an email to: support@marigold-mirage.com.

You can sign up for our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates on new products and exclusive offers.

We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use, and protect your personal information.